SHIPPING
DONT WALK WALK GALLERY is not responsible for international duties or taxes.
All international duties and taxes in relation to your order are the responsibility of the buyer.
DONT WALK WALK GALLERY is not responsible for parcels damaged during shipping. Compensation for loss or damage is the responsibility, and at the discretion of the shipping provider, which DONT WALK WALK GALLERY will oversee and pursue on behalf of the customer.
The amount and means of compensation is determined according to the shipping provider’s terms and conditions, and the nature of an individual claim.
In the case that we are unable to deliver our packages to your given address (due to a lack of access to the site or an incorrect address), and the parcels are returned to us, additional payment will be required for a second shipping.
Occasionally there might be a delay in shipping your artwork; we are a small team, and some of our artworks are in storage. If this is the case you will be contacted by the gallery.
DONT WALK WALK GALLERY observes Royal Mail’s operational hours, therefore we do not ship artworks on UK bank holidays and weekends. Parcels are sent out on the next working day.